HIPCAM Doorbell works with an output of 12-24v

WARNING If in doubt on your power supply output, please consult with a specialist


  1. Locate your fuse box and turn the power off

  2. Ring your doorbell to double check that the power is off




  3. Remove the front cover of your current doorbell

  4. Confirm the wires have an output of 12-24v

  5. Disconnect the two wires connected to your current doorbell ( A and B ) and fix them to the wall with a tape so they do not fall inside the electrical conduit




  6. Remove the backplate from your HIPCAM Doorbell by pushing the pin provided in the box into the hole located at the bottom of the unit




  7. You might need to drill new holes on the wall. You can do this by using the drill bit and the plastic dowels included in the box




  8. Screw the backplate to the wall. You may want to add the supplementary wall plate between the wall and the backplate




  9. Locate your doorbell´s chime box. It should look something like this:




  10. Remove the cover of your chime box. The connection should look something like this:




  11. Connect the black and red wires provided in the box to HIPCAM Chime:
    • Insert one of the wires (the color is indistinct) into hole 2 while pressing into hole 1 with the pin provided in the box
    • Insert the other wire into hole 4 while pressing into hole 3 with the pin provided in the box

  12. Check both wires are tightly adjusted into the holes by pulling them gently




  13. Disconnect the wire from the TRANS terminal on the chime box and connect it to the FRONT terminal (A)




  14. Connect one of the wires from HIPCAM Chime to the TRANS terminal on the chime box (A)

  15. Connect the other wire from HIPCAM Chime to the wired terminal on the transformer that connects with your doorway (B)




  16. Connect the wire that comes from the transformer to your HIPCAM Doorbell. Right or left is indistinct (A)

  17. Connect the wire that comes from the front terminal in your chime box to your HIPCAM Doorbell (B)




  18. Assemble HIPCAM Doorbell to the backplate screwed to the wall




  19. Go to your fuse box and turn the power on




  20. HIPCAM Doorbell should turn on automatically. If this does not happen, check the wire connection on the chime box and that your transformer has an output of 12-24v. Otherwise you will need to upgrade the voltage of your connection




  21. Your HIPCAM Doorbell is now ready to pair. Download and Install “HIPCAM The Smart Home Security Ecosystem” App on your smartphone from Google Play or App Store

  22. Create a new HIPCAM user:
    • Sign Up
    • Insert your desired e-mail address and password (your password must include at least one symbol and be eight or more characters long)
    • Confirm your password
    • Press the “Create” button, you will then receive a HIPCAM activation link to your e-mail account
    • Open your email account in your smartphone
    • Click on the activation link and it will take you to the HIPCAM App profile creation page
    • Add your prefered Profile Photo (Optional)
    • Insert your First Name and press next
    • Insert your Last Name and press next
    • Insert your Nickname and press next
    • Click on “Set Profile” that will then bring you to the “Add your first HIPCAM” App page

  23. Click on “Generate QR Code”

  24. Select your prefered language and press next

  25. Insert your Wi-Fi password (must be a 2.4 Ghz frequency) and press “Confirm”. The QR Code scanning animation tutorial will appear. Click on “Ok” to continue

  26. Show your QR Code to your HIPCAM Doorbell as indicated by the photo below or by the animation tutorial in the app




  27. You are now connected. Live video feed of each of your cameras will be shown in your “My Cameras” tab




  1. Locate your fuse box and turn the power off

  2. Ring your doorbell to double check that the power is off




  3. Remove the front cover of your current doorbell

  4. Confirm the wires have an output of 12-24v

  5. Disconnect the two wires connected to your current doorbell (A and B) and fix them to the wall with a tape so they do not fall inside the electrical conduit




  6. Remove the back plate of HIPCAM´S Doorbell by pushing the pin provided in the box into the hole located at the bottom of the unit




  7. You might need to drill two holes on the wall. You can do this by using the Drill Bit and the Plastic Dowels included in the box




  8. Screw HIPCAM´S Doorbell back plate to the wall. You may want to add the supplementary plate to provide an angle to your HIPCAM Doorbell between the wall and the back plate




  9. Connect the wire that comes from the transformer to your HIPCAM Doorbell. Right or left is indistinct (A)

  10. Connect the wire that comes from the front terminal in your chime box to your HIPCAM Doorbell (B)




  11. Assemble HIPCAM Doorbell to the backplate screwed to the wall




  12. Open HIPCAM Chime (Press the chime´s body a little bit to take out the lid)

  13. Connect the USB port to HIPCAM Plug

  14. Connect HIPCAM Plug to the socket on the wall




  15. Go to your Fuse box and turn the power on




  16. HIPCAM Doorbell should turn on automatically. If this does not happen, check the wire connection on the chime box and that your transformer has an output of 12-24v. Otherwise you will need to upgrade the voltage of your connection




  17. Your HIPCAM Doorbell is now ready to pair. Download and Install “HIPCAM The Smart Home Security Ecosystem” App on your smartphone from Google Play or App Store

  18. Create a new HIPCAM user:

    • Sign Up
    • Insert your desired e-mail address and password (your password must include at least one symbol and be eight or more characters long)
    • Confirm your password
    • Press the “Create” button, you will then receive a HIPCAM activation link to your e-mail account
    • Open your email account in your smartphone
    • Click on the activation link and it will take you to the HIPCAM App profile creation page
    • Add your prefered Profile Photo (Optional).
    • Insert your First Name and press next
    • Insert your Last Name and press next
    • Insert your Nickname and press next
    • Click on “Set Profile” that will then bring you to the “Add your rst HIPCAM” App page

  19. Click on “Generate QR Code”

  20. Select your prefered language and press next

  21. Insert your Wi-Fi password (must be a 2.4 Ghz frequency) and press “Confirm”. The QR Code scanning animation tutorial will appear. Click on “Ok” to continue

  22. Show your QR Code to your HIPCAM Doorbell as indicated by the photo below or by the animation tutorial in the app




  23. You are now connected. Live video feed of each of your cameras will be shown in your “My Cameras” tab