User Guide


  1. Download and Install Hipcam App on your smartphone
  2. Plug in your Hipcam Camera or Hipcam Doorbell
  3. Download your Hipcam App from Google Play or App Store
  4. Install the Hipcam App
  5. Create a new Hipcam user press Sign Up:
    • Input your desired e-mail account and password (your password must include at least one symbol and be eight or more characters long)
    • Confirm your password below
    • Press the “Create” button, you will receive a Hipcam activation link in your e-mail account
    • Open your email account in your smartphone
    • Press the link and it will take you to the Hipcam App profile creation page.
    • Add your prefered Profile Photo (Optional).
    • Input your First Name and press next
    • Input your Last Name and press next
    • Input your Nickname and press next
    • Press Set profile and will take you to the Add your first Hipcam App page
  6. Press + Generate QR Code
  7. Select your prefered language and press next
  8. Input your Wi-Fi password (must be a 2.4 Ghz frequency) and press confirm QR Code scanning animation tutorial will be shown
    Press Ok to continue
  9. Show your QR Code to your Hipcam as indicated in the animation tutorial.
  10. You are now connected. Live pictures of each of your cameras will be shown in your “My Cameras” flap
  11. Edit your Hipcam user:
    • Press the User icon on the top right of your screen
    • Press the arrow on the profile to edit Avatar and Name
    • Press the Change Password arrow to change Password
    • Press the About arrow to read the Terms of Service and the Privacy Statement
  1. My Cameras:
    Tap on one of the live pictures on your “My Cameras” flap and you will be sent to your chosen Hipcam camera live streaming
  2. Shared Cameras:
    Tap on one of the live pictures on your “Shared” flap and you will be sent to your chosen shared Hipcam camera live streaming
  • Date
  • Time
  • Wi-Fi signal strength
  • Battery status
  • Room Temperature and Humidity.
Turn your smartphone horizontally to see a Full screen picture or press the four arrow icon on the bottom right of your Live Streaming screen
Press the Location icon on the top to see your Hipcam Camera Geo-Location
  1. Press your Camera´s Live Picture and access Live Streaming
  2. Press the Gear Button on the top right of the screen and you will find:
    1. Detections Alerts:
      Set up your Notifications Preferences for when you are at home or away
    2. Privacy Mode:
      Turn on/off your camera streaming
    3. Incognito:
      Turn on/off the camera screen and power leds
    4. Camera:
      • Set up your Camera Name by pressing the ”Change” button, edit the name and save
      • Set up the camera´s speaker volume with the sliding bar
      • Turn on/off the camera´s microphone
      • Turn on/off night vision
      • Set up the video streaming quality choosing the High, Medium or Low button
      • Choose the camera rotation angle
      • General:
        • Turn your camera location on/off
        • Set up Temperature Scale preference between Cº (celcius) or Fº (farenheit)
        • Set up the camera time format between 24HS or 12HS
    5. Screen
      • Set up the camera´s brightness with the sliding bar
      • Turn on/off the camera´s LED display
      • Choose your camera´s theme between Black or White
      • Turn on/off the Baby Night Screen. When turned on, the LCD screen will start changing colors illuminating the room
      • Turn on/off the Weather displaying on screen
      • Turn on/off the Date and Time displaying on screen
      • Turn on/off the Room Temperature displaying on screen
      • Choose the refresh time of your Live Pictures between 30, 60 or 90 seconds
    6. System
      • Check for updates
      • Restart your camera
    7. Your Hipcam Language
      • Choose your camera language
    8. Detections
      • Types:
        • Smart:
          • Turn on/off to get alert of facial, person and motion detection
          • Siren: Play automatically on smart detection alert
        • Temperature:
          • Press Gear Button to set temperature range
          • Turn on/off to get alert when temperature is out of range
        • Sound:
          • Turn on/off to get alert of ambient sound detection
        • Light:
          • Turn on/off to get alert of light change detection
      • Schedule:
        • Press the + sign on the top right
        • Choose to create the event By Day or By Date
        • Set the event title
        • Select the event Day or Date
        • Select the event beginning and ending hours
        • Press the Create button
        • Once created you can Delete the event by pressing Delete button
    9. Wifi Manager:
      • Choose your WiFi network. It must be 2.4 GHz
    10. Share Camera:
      • Press the + sign on the top right
      • Choose the application you want to share your camera with
      • Choose the contact in the application and send the sharing link
  1. Two-way Video Call:
    • Press the Video call button on the screen to make a two-way audio and video call to your Hipcam Camera.
    • Keep the Microphone button pressed to talk and release to listen
    • Press the Rotate Camera icon to choose your smartphone camera direction
    • Press the Cancel button (X) to end up call
  2. Two-way Audio Call:
    • Press the Call button on the screen to make a two-way audio call to your Hipcam Camera.
    • Keep the Microphone button pressed to talk and release to listen
    • Press the Cancel button (X) to end up call
  3. Alarm:
    • Press the Alarm button on the screen to ring the Alarm on your camera
  4. Armed/Disarmed button:
    • Press this button to enable or disable your Hipcam Camera Alarm detections.
  5. Smart Area:
    • Press the Smart Area button on the screen
    • Select your desired Area by dragging the anchor points on the screen
    • Press the save button
    • Smart detections will be made just on the selected area
Press the upward arrow on the bottom of the Live Page to display Hipcam´s
Main Menu
  1. Live:
    • Press live to go back to the Main Live Menu
  2. Video History
    • Today:
      • Scroll on the timeline to see the Video History
      • Press the Save button to save an event on your Hipbox
    • Calendar:
      • Select a specific Date and Time to watch the desired Video History
    • Create a Clip:
      • Set a Clip Title
      • Select the Date, Time and Duration of the Clip
      • Turn on/off the Timestamp
      • Press the Ok button to create Clip or the Cancel button to erase it
    • Create a Timelapse:
      • Set a Timelapse Title
      • Select the Date, Time and Duration of the Timelapse
      • Turn on/off the Timestamp
      • Press the Ok button to create Timelapsep or the Cancel button to erase it
  3. Music Player:
    • Create a Playlist:
      • Press the Manage button on the top right of your screen
      • Press the + Create New Playlist button
      • Set a Playlist name
      • Press the Add Song button on the top right of your screen
      • Browse your smartphone and choose the songs you want to upload
    • Edit or Delete a Playlist:
      • Press the Manage button on the top right of your screen
      • Press the Edit button on the right of the Playlist you want to edit
      • Delete the songs you don´t want or Press the Add Song on the top right of your screen to add a new song
      • Press the Delete Playlist if you want to erase the selected Playlist
      • Press the Backward Arrow on the top left when you finished editing
  4. Room Conditions:
    • Keep track of your room´s hourly temperature and humidity conditions
  5. Hipbox:
    • Go to your Hipbox to see your previously saved Clips and Timelapses
    • Press the Filter icon on the top right of your screen to set the filters you want to find a specific clip or timelapse
  6. Facial Recognition:
    • Tag or delete a facial recognition picture:
      • Tap on a selected face picture
      • Press the Pencil icon on the top right
      • Write the person´s name on the designated field
      • Press the Change button to save it or the Cancel button to cancel
    • Go to the Facial or Person Recognition Video:
      • Tap on the specific Picture to go to the videoclip when this recognition was made
  1. Set a nickname for your Hipcam camera:
    • Press the User icon on the top right of your screen
    • Press the arrow on the profile to edit Avatar, Full Name and Nickname
    • Set up a Nickname, for example “Mike”
    • Press Save buttton
  2. Approach your Hipcam Indoor Camera
  3. Say “Hello Hipcam”
  4. Hipcam will respond “How may I assist you” (Hipcam should take no longer than 2 seconds to answer)
  5. Say “Please call Mike” (“Mike” being your contact´s nickname for this example)
  6. Hipcam will call Mike
  7. Two-way audio and video call is now activated
  8. To finalize the two-way audio and video call press the red Cancel button
  • Go to your Hipcam app main screen
  • Press the User icon on the top right
  • Press the Log Out button on the bottom of the screen
  • You are now logged out